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[ PRIVACY POLICY ]

1. Who we are
This website is operated by Framework First Marketing (“we”, “us”, “our”).

We are the data controller responsible for your personal data.

2. The data we collect
We may collect and process the following types of personal data:
Information you provide directly

  • Name

  • Email address

  • Phone number (if provided)

  • Business information

  • Any information you include in messages or forms

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Information collected automatically

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referring website

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Cookies and tracking technologies
We use cookies and similar tracking technologies to understand how visitors use our website and to improve performance and marketing effectiveness.

3. How we use your data
We use your personal data to:

  • Respond to enquiries or contact requests

  • Provide information about our services

  • Improve our website and user experience

  • Understand how our marketing performs

  • Send relevant marketing communications (where permitted)


4. Lawful basis for processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases:

  • Legitimate interests – to operate and improve our business and marketing

  • Consent – where you have opted in (e.g. cookies, email marketing)

  • Contract – where processing is necessary to deliver services


5. Marketing communications
We may send you marketing communications if:

  • You have requested information from us

  • You have opted in to receive updates

  • There is a legitimate interest, such as where you have engaged with our services, enquired about our offering, or where we believe our services are relevant to your professional role

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Where we rely on legitimate interest, we will ensure that:

  • Communications are relevant and proportionate

  • Your rights and interests are not overridden

  • You are provided with a clear and simple way to opt out

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We do not send unsolicited marketing communications to individuals where consent is required.
You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails, or

  • Contacting us directly


6. Cookies
We use cookies to:

  • Analyse website traffic

  • Improve functionality and performance

  • Support marketing effectiveness

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You will be asked to consent to non-essential cookies when you visit our site.
You can also control cookies through your browser settings.

7. Data sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes.
We may use essential service providers (e.g. website hosting or analytics tools) to operate our website, but your data is not shared for independent use.

8. Data retention
We retain personal data only as long as necessary to:

  • Respond to enquiries

  • Meet legal or regulatory requirements

  • Support legitimate business needs

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When data is no longer required, it will be securely deleted.

9. Your rights
Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner's Office

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To exercise your rights, contact: hello@frameworkfirst.co.uk

10. Data security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

11. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact
If you have any questions about this policy or how your data is handled, please email hello@frameworkfirst.co.uk

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Last updated: 10 April 2026

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